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Terms & Conditions

Terms and Conditions

By using our platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

Acceptance of the Terms

  1. These Terms and Conditions govern your use of our online casino platform (the "Platform") and apply to all users ("you" or "your") who create an account with us.
  2. By registering for an account on the Platform, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

Eligibility Requirements

  1. The Platform is only available to individuals who are 18 years of age or older (or the minimum age requirement in your jurisdiction, whichever is higher).
  2. You must not use our services if you are prohibited from doing so under the laws of your jurisdiction.
  3. We reserve the right to request proof of age and/or identity at any time.

Geographic Restrictions

  1. The Platform is intended for players located outside certain restricted countries (listed in paragraph 12). If you attempt to access the Platform from one of these countries, we may suspend or terminate your account without notice.
  2. We reserve the right to restrict or block access to our services if we suspect that a user is attempting to circumvent any geographic restrictions.

Account Registration Rules

  1. You must provide accurate and complete information when registering for an account on the Platform.
  2. You are responsible for maintaining the security of your account login credentials (username, password, etc.) and ensuring that they do not fall into unauthorized hands.
  3. We reserve the right to request additional identification or verification documents at any time.

Identity Verification and KYC

  1. To prevent money laundering, terrorism financing, and other financial crimes, we may require users to undergo Know Your Customer (KYC) procedures.
  2. These procedures involve verifying a user's identity through government-issued ID, address proof, and other documentation as required by our anti-money laundering policies.

Account Accuracy Obligations

  1. You must ensure that your account information is accurate and up-to-date at all times.
  2. Failure to do so may result in the suspension or termination of your account without notice.

Login Credentials and Password Protection

  1. You are responsible for maintaining the security of your login credentials (username, password, etc.) and ensuring that they do not fall into unauthorized hands.
  2. We strongly advise against sharing login credentials with anyone else and against using easily guessable passwords.

Restricted Behavior and Prohibited Activities

  1. Users must comply with all applicable laws and regulations in their jurisdiction when using the Platform.
  2. Certain activities, including but not limited to multi-accounting, bonus abuse, collusion, or manipulation of game results, are strictly prohibited on our site.

Bonus and Promotion Rules

  1. Bonuses and promotions offered by us (the "Promotions") may have specific terms and conditions that apply only to those offers.
  2. Each Promotion is subject to its own terms and conditions which can be found in the relevant section of our website or in your account dashboard.
  3. We reserve the right to modify, cancel or change any Promotions without notice.

Wagering and Gameplay Conditions

  1. Bets must comply with all applicable rules and regulations on each game offered by us (the "Games").
  2. Users are solely responsible for ensuring that their bets and gameplay meet these requirements.
  3. We reserve the right to void, cancel or adjust any bet or wagers made if we determine it has been made in breach of our terms.

Bonus Abuse Prevention

  1. Bonus abuse is strictly prohibited on our site (including but not limited to: multi-accounting, exploiting system errors).
  2. If a user abuses a bonus promotion they will have their account suspended and winnings voided.
  3. We may share any information regarding bonus abusers with regulatory bodies and other gaming operators.

Deposits and Withdrawals

  1. Deposits can be made through various payment methods available on our site, including credit/debit cards, e-wallets and cryptocurrencies (each a "Payment Method").
  2. You understand that once you make a deposit using one of the Payment Methods it may not be refundable.
  3. All payments are subject to verification procedures which may delay processing.

Verification Before Withdrawals

  1. In order to comply with anti-money laundering regulations we will verify any payment methods used for withdrawals before releasing funds.
  2. Verification can include but is limited to requesting identification, proof of address or other documents as required by our policies.
  3. Funds cannot be released until verification procedures have been completed.

Processing and Review Procedures

  1. All withdrawals are subject to review which may delay processing times.
  2. Our team will verify payment methods and check for any evidence of bonus abuse before releasing funds.

Responsible Gaming Expectations

  1. We encourage users to play responsibly, keep their bets within limits, do not chase losses or bet more than you can afford to lose.
  2. If a user requests self-exclusion from the Platform we will implement this as per our procedures below and shall also request assistance for the individual's personal problem with gambling.

Self-Exclusion and Account Restrictions

  1. A player may choose to exclude themselves from gaming on their account for an agreed period of time.
  2. We reserve the right, upon agreement by you, to extend or shorten this period in accordance with your requirements.

Game Fairness and RNG Systems

  1. All games offered by us are independently tested to ensure they operate fairly and as described (the "RNG System").
  2. The RNG system is regularly audited for fairness and accuracy.

Technical Interruptions or Voided Gameplay

  1. In the event that a technical issue occurs during gameplay, we reserve the right to void all bets placed on affected games.
  2. You agree not to make any claims against us as a result of such an interruption or cancellation.

Suspension or Closure of Accounts

  1. We may suspend or terminate your account at our discretion without notice if you breach these Terms and Conditions or engage in prohibited behavior.
  2. If we suspend or close your account, we reserve the right to withhold any outstanding balances on your account until further instructed by a court or regulatory authority.

Intellectual Property and Platform Ownership

  1. The entire content of this platform (the "Content") is owned by us including all intellectual property rights thereto.
  2. Users are not granted permission to reproduce, modify or distribute the Content in any way except as specifically stated under our Privacy Policy.

Limitation of Liability

  1. We will use reasonable endeavors to ensure that the Platform functions properly and without interruption but do not make any promises, guarantees or warranties regarding performance.
  2. You understand that we cannot be held responsible for technical issues beyond our control, system errors, software problems, natural disasters etc.

Modification of Terms

  1. These terms may be modified at our sole discretion from time to time (but such amendments will only apply prospectively and not retrospectively).

Contact or Support Guidance

  1. If you have any questions regarding these Terms & Conditions please contact us via email.
  2. A full list of frequently asked questions can also be found on our FAQ page.

Applicable Licensing or Regulatory Oversight

  1. Our platform is licensed and regulated by the relevant gaming authorities in your jurisdiction (the "Regulators").
  2. We are committed to complying with all applicable laws, regulations and industry standards set forth by these Regulators.
  3. In case of dispute between you and us we will resolve it in accordance with the regulator's rules.