Privacy Policy

H2 Privacy Policy for Horsham Pokies

At Horsham Pokies, we are committed to maintaining the trust and confidence that you have placed in us by using our services or visiting our platform. This Privacy Policy explains what information we collect about you, how we use it, and your choices regarding how we can use this information.

H3 What Personal Information May Be Collected

We may collect certain personal information from you when you create an account with us, such as:

• Your name
• Date of birth (for age verification purposes)
• Email address
• Password (and other login credentials)

This information is necessary to provide our services and to ensure compliance with applicable laws and regulations.

H3 Account Registration Information

When creating an account, you may also be asked to provide additional information such as:

• Your location or country of residence (to comply with jurisdictional requirements)
• Phone number (for verification purposes)

Please note that some fields are mandatory, while others are optional. You can choose not to provide certain information if it is marked as "optional."

H3 Device and Browser Information

We may also collect technical data about your device and browser when you access our platform, such as:

• Your operating system (e.g., Windows, macOS)
• Your web browser type and version
• Screen resolution and color depth
• Mobile device information (if applicable)

This information is collected to ensure compatibility with different devices and browsers, as well as for diagnostic purposes.

H3 Usage Analytics and Behavioural Data

As you use our platform, we may collect certain data about your activities, such as:

• Which games or features you access most frequently
• How long you spend on the site (session length)
• Any technical issues that arise during your visit

This information is used to improve the overall user experience and to refine our services based on actual usage patterns.

H3 Cookies and Tracking Technologies

Like many websites, we may use cookies or other tracking technologies to monitor visitor behavior and to analyze interactions with our platform. This data can be shared with third-party service providers (see below) but is only used for the purpose of improving user experience and services offered by Horsham Pokies.

Cookies that are placed on your device cannot identify individual visitors; they merely record anonymous browsing patterns. If you wish to decline cookies or opt out of tracking technologies, please adjust your browser settings accordingly.

H3 Communication Preferences

We may contact users via email regarding promotional offers or platform-related information. You can control which communications you receive from us by adjusting your account preferences at any time.

Please note that we only send marketing material and other commercial messages to those who explicitly agree to receive them (e.g., through explicit opt-in during sign-up). All subscribers have the option to unsubscribe via a link provided in our emails, should they no longer wish to continue receiving communication from us.

H3 Data Storage and Retention

Personal data collected by Horsham Pokies will be stored securely on servers located within the European Economic Area (EEA) or other jurisdictions that guarantee adequate protection standards for personal data. We retain your data as long as necessary for our services, while also considering applicable retention requirements under law.

H3 Security and Account Protection

At Horsham Pokies, we prioritize account security above all else. To safeguard against unauthorized access, our platform uses various measures:

• Strong password enforcement (minimum 8-character length)
• Regular encryption updates
• Two-Factor Authentication (optional but highly recommended) to protect your login credentials.

If you suspect any suspicious activity on your account or if you have concerns about security breaches, please contact us immediately for assistance.

H3 User Rights Regarding Personal Data

You have the right to review and control how Horsham Pokies handles personal data at all times. Specifically:

• You can request access to a copy of the data we hold (subject to applicable limitations).
• If any inaccuracies are found in your information, you may correct or update it.
• In some circumstances, you may ask us to delete certain categories of data entirely.

Please use our contact channels for such requests, which will be handled promptly and securely according to relevant laws.