Responsible Gaming

At Horsham Pokies, we prioritize responsible gaming practices to ensure that our players gamble safely and within their means.

Safe and Balanced Gaming Habits

Gaming should be enjoyed responsibly, rather than relied upon as a source of income. Set limits for yourself and stick to them, including deposit, loss, wager, and session limits.

Budgeting Your Bankroll

Manage your bankroll effectively by setting aside funds specifically for gaming. Avoid chasing losses or exceeding your budget.

Reality Checks and Time Reminders

Take regular reality checks to assess your behavior and take a break if necessary. Set time reminders to limit your playing sessions.

Account Verification and Age Restrictions

We verify the age of our players to ensure compliance with licensing regulations. Our platform is designed for adults aged 18+, as stipulated by law.

Protection of Vulnerable Players

We understand that some individuals may be more susceptible to problematic gaming behaviors. If you identify yourself or someone else in this situation, please contact us immediately for support and assistance.

Warning Signs of Problematic Gaming

Recognize the warning signs of excessive gaming:

• Spending more than intended on gaming activities.
• Experiencing negative impacts on relationships due to gaming habits.
• Displaying increased tolerance and/or withdrawal symptoms when trying to cut down or stop gaming.

If you're struggling with any of these issues, please don't hesitate to reach out for help.

Support Organisations

For those seeking professional advice or additional resources, the following organizations offer support:

• A list of responsible-gambling resources will be displayed on our platform.
• The availability and effectiveness of such resources may vary depending on your region.

Responsible Bonus Usage

We encourage players to gamble responsibly when utilizing bonuses. Always understand bonus terms before applying them to avoid potential pitfalls in gaming outcomes or unexpected fees associated with redemption efforts.

Safer Gaming

Engage in safer gaming practices by:

• Familiarizing yourself with game rules and paytables.
• Avoiding bets that are significantly higher than your average stakes, as this can lead to financial difficulties.

Mobile Gambling Awareness

When engaging in mobile gaming:

• Ensure you're using a stable internet connection for smooth performance.
• Regularly check system updates for security patches and optimized performance improvements.

Family/Device Protection Measures

Protect the integrity of our platform by not sharing login details with others, nor permitting minors to access your account.

Account Security

We have implemented robust measures to safeguard player data:

• Our payment options prioritize secure transaction processing.
• We follow strict policies regarding customer information collection and handling.

Compliance

We operate within regulatory guidelines for fair play. Third-party audits verify the fairness of our games through RNG systems, ensuring transparent gameplay experiences.

Fairness

Our platform employs Random Number Generators (RNGs) to provide a fair chance in all gaming activities. Our software suppliers are certified by industry regulators and adhere to their standards.

This comprehensive approach ensures Horsham Pokies maintains a high level of integrity and commitment to responsible gaming practices across our platform, supporting the well-being of our players throughout their experiences with us.